it.ucsf.edu

VPN

 

Starting October, 2015, access to your UCSF email account from outside the UCSF network will require using the new Junos Pulse VPN client. More information here.

The IT team is currently upgrading the current VPN tools in use at UCSF.
For more information on the VPN Project and the impact on your existing VPN account, click here:  https://it.ucsf.edu/projects/virtual-private-network-vpn-consolidation-and-upgrade-underway
 
For all current VPN users, please note the following:
  • The existing VPN system will be decommissioned by August 31, 2015.

Overview

VPN allows users outside of the UCSF network access to restricted resources (e.g., connecting to file shares, servers, desktops) on the UCSF network as if they are physically located on the UCSF campus.

Available to

Faculty, staff, students and affiliates with an Active Directory account and/or SFID credentials. Affiliates may gain access through a departmental request.

Campus Clients

For Campus clients the new remote log in has changed to: remote.ucsf.edu. Other updates for the Campus include:

  • User bookmarks and file settings are being carried over from the existing system.
  • The NetworkConnect desktop client is being replaced with Junos Pulse (see below for installation instructions).
  • The big news is that you can now logon using your Windows account.
Medical Center Clients

Medical Center users will begin using Junos Pulse instead of the Cisco VPN client. Users will have access to the web portal, remote.ucsf.edu. User log-on credentials will remain the same.

How to access VPN remotely

To access VPN remotely:

  • Web Proxy - Click https://remote.ucsf.edu from any supported browser.
  • Junos Pulse -  download Junos Pulse to connect your computer directly to the UCSF network allowing you full access to servers and applications.
  • Mobile Devices – download Junos Pulse app from Google Play or the App Store to connect using Apple iPads, iPhones or Android devices. Enter https://remote.ucsf.edu/pulse as the connection url.

Security

The new Junos Pulse VPN provides a fully encrypted connection between the client device (laptop, PDA, tablet, etc.) and the UCSF network providing access identical to systems connected with a cable in a UCSF facility.

Linux Users

  • Linux users should continue connecting via NetworkConnect to vpn.ucsf.edu until a Linux client is available for the Junos Pulse platform (est. Fall 2015)

 

Need more help?

To get IT help, contact the Service Desk at 415-514-4100.