Jennifer Pham's picture
As of March 19, 2015, UCSF is inactivating Box accounts for faculty, staff, or students who separate from the university.

If a user has shared access to a Box file or folder that is owned by someone who is inactivated, that user will lose access that content. Should this occur, please open a ticket and list the name of the person who should be the new owner of that file or folder (usually the separated user's supervisor).

Note: If you are leaving UCSF and have shared data in your Box account, please read our instructions for transferring ownership of folders.

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What is UCSF Box?

UCSF Box is a cloud-based file collaboration tool. UCSF Box is similar to Dropbox, OneDrive, and GoogleDrive, but only UCSF Box is managed and supported by UCSF IT. UCSF Box is integrated with MyAccess and offers features such as content and task management, online workspace for collaboration, and user and group permissions.

As of October 3, 2016, UCSF Box is safe for restoring restricted data including UCSF PHI (i.e., PHI from APeX).

Table of Contents


  • Who is eligible to use UCSF Box?

All UCSF students, staff, and faculty members with a MyAccess account.

  • How much space do I get?

All UCSF Box accounts have unlimited storage.

  • What web browsers are supported?

The latest version of Internet Explorer, Safari, Chrome, and ESR version of Firefox. For more information and to view a list of officially supported browsers, please visit Box's website.

  • What is Box NOT good for?

Box does not have traditional backups. Box has disaster recovery services, but users cannot request snapshot backups or data recovery at the file level. Box provides file versioning and a trash folder, so you can roll back to previous versions of a file or recover a file from trash.

Box is not good for transactional applications. If you need to work with a database or other file which requires high levels of read/write, please download it and work on it locally.



Box’s collaboration system works at the folder level. Your collaborators cannot access anything outside the folder(s) to which they’ve been invited to, but they will have the same access to that folder's subfolders due to the 'waterfall' design of the permission levels. Once a shared folder is set up, any changes you make to the folder’s contents will be visible to your collaborators and any changes they make will be visible to you.


Stores a local copy of your Box content onto your desktop.

Allows you to open and save files directly to Box.

Decrypts your .ccsecure files.


As of October 3, 2016, UCSF Box is safe for storing restricted data smaller than 400MB (e.g., PHI, PII, PCI, FERPA) if stored in your secure folder. Outside of that folder, the system only scans for UCSF PHI. Once a file has been encrypted with a .ccsecure extension, it is secure and cannot be shared with collaborators outside of UCSF.