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DDPE Removable Storage Encryption FAQs
Frequently asked questions What is DDPE EMS? Dell Data Protection Encryption (DDPE) is UCSF's enterprise-wide desktop and laptop encryption application. External Media Shield (EMS) is DDPE's feature that enables saving encrypted files on removable storage devices such as flash drives or external hard drives. When will DDPE and DDPE EMS become available for macOS Big Sur? DDPE is not available for macOS Big Sur as Dell discontinued further development of this software.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Device Encryption
What is encryption? Why do I need it? Encryption is the process of encoding information so that only authorized persons can read it. It is used to protect confidential and legally protected data. In this case, "legally protected" has real and serious meaning. If an unencrypted laptop, tablet, mobile phone or other device is lost or stolen, and if it contained legally protected information, you or the University might be held liable for damages, you could be sent to prison, or the University could take corrective action against you.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Report a lost or stolen mobile device
Steps to follow 1. Call the UCSF Police Department Immediately report the theft or loss of your device to the UCSF Police Department: 415-476-1414. Remember that time is of the essence. 2. Contact the UCSF IT Service Desk After reporting the loss or theft of your device to the UCSF Police Department, it is critical that you contact the IT Service Desk at 415-514-4100 as soon as possible.
Prepare a Laptop for International Travel
Overview Because UC is a global organization, employees frequently travel domestically and abroad. UCOP has created the UCGO site at https://www.ucgo.org/ to (1) help facilitate this travel and (2) provide health and safety guidance and other critical resources while employees are traveling
How to Determine Your Computer Encryption Status
Overview Multiple methods for deploying whole-disk encryptions are used at UCSF Medical Center and UCSF Campus. The list of computer encryptions below is ordered by most to least well-used. For additional information regarding encryption, visit our Encryption FAQs.
Secure Box (CipherCloud)
OverviewSecure Box allows UCSF Box users to store restricted data while protecting UCSF and our patients, staff and students from data loss.
- Affiliate
- Faculty
- Staff
- Student
- Business Applications
Travel Safely - Laptops and other devices
What you need to knowUC is a global organization, so employees often travel domestically and abroad. UCOP has created the UCGO site to:Help facilitate travelProvide health and safety guidance and other critical resources during employee travelUCSF recommended guidelines for employees who travelThese travel guidelines apply to (1) all UCSF employees and affiliates and (2) their UCSF-owned or personal devices that are used for UCSF business.
BigFix Installation for Linux and Unix
- Technical Partner
Navigating Box Drive
Overview Box Drive allows you to navigate the contents of your Box folders from a desktop application. With Box Drive installed, you will have:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Business Applications
DocuSign FAQs
Is there a maximum file size or a maximum number of recipients for an envelope? The maximum total file size for an envelope is 25MB. There is no maximum number of recipients for an envelope. How come I cannot see a document that was sent to me when I log into DocuSign via MyAccess?
- Affiliate
- Faculty
- Staff
- Student
- Business Applications