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How Do I Protect My Computer from Ransomware
If you receive a ransomware pop-up or message on your device alerting you to an infection: Take immediate action to avoid any additional infections or data loss:
Report a lost or stolen mobile device
Steps to follow 1. Call the UCSF Police Department Immediately report the theft or loss of your device to the UCSF Police Department: 415-476-1414. Remember that time is of the essence. 2. Contact the UCSF IT Service Desk After reporting the loss or theft of your device to the UCSF Police Department, it is critical that you contact the IT Service Desk at 415-514-4100 as soon as possible.
Set Up a Transferred New Employee
Steps to follow To make sure a transferred UCSF employee is set up for work:
Report a Security Incident
Steps to follow Report anything that causes concern Immediately contact the UCSF Service Desk to report an information security problem or a possible or potential information security problem. Phone: 415-514-4100 Email: [email protected] Web: http://help.ucsf.edu
How Do I Choose and Buy a New Workstation for My Employee?
- Faculty
- Staff
- Technical Partner
Request a Device Encryption Waiver
Background Federal and state laws and regulations require that confidential electronic data, such as protected health information (PHI), personnel information, financial information, and personally identifiable information (PII) must be protected when stored on a computer, to reduce the impact of a computer loss or security breach. Such regulations include but are not limited to:
Encryption Frequently Asked Questions (FAQs)
Frequently asked questions What is encryption?
Prepare a Laptop for International Travel
Overview Because UC is a global organization, employees frequently travel domestically and abroad. UCOP has created the UCGO site at https://www.ucgo.org/ to (1) help facilitate this travel and (2) provide health and safety guidance and other critical resources while employees are traveling
How to Determine Your Computer Encryption Status
Overview Multiple methods for deploying whole-disk encryptions are used at UCSF Medical Center and UCSF Campus. The list of computer encryptions below is ordered by most to least well-used. For additional information regarding encryption, visit our Encryption FAQs.
How to Request or Buy Software
Information and resources Make sure to determine your operating system before buying software. UCSF IT Field Services (ITFS) licenses the operating systems for Windows and Apple/Mac, as well as the basic Microsoft Office suite, for all Basic and Premium customers.