Steps to follow

To make sure a transferred UCSF employee is set up for work:

1. Determine the computer the employee will use.
2. If it's a net new computer submit a request to purchase it.  You can request UCSF imaged-ready computers by submitting a ticket via https://help.ucsf.edu > Request Specific Services > Desktop Services > Computer Request.  Include in your request a list of mission-critical applications needed.
3. Call the IT Service Desk (415-514-4100), or submit a ticket at the via https://help.ucsf.edu > Request Specific Services > Accounts, Access & Email, to provide the following information about the transferring employee:
   • First and last names
   • The employee identification number (EIN)
   • The name of the computer the employee will use
   • The on-site start date
   • Name of the transferring-from department
   • Name of the transferring-to department
   • The new work location (e.g., Campus, building number, room number)
   • User account information
   • A list of the file shares for which the employee will need access/permission 

You will receive a ServiceNow ticket number as confirmation of your request.