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IT Field Services (ITFS) Desktop Support Health Desks
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- Audience: Affiliate, Faculty, Non-UCSF, Staff, Student, Technical Partner, Volunteer
- Service Category: Desktop Support
- Owner Team: IT Field Services Customer Engagement
The Health Desk provides walk-up IT help.
Typical Health Desk support includes:
- Duo enrollment and questions
- Assistance with Wi-Fi
- Mobile email setup
- Device encryption
- VPN support
Locations
Mission Bay Campus:
Wayne and Gladys Valley Center for Vision
480 Illinois St (Lobby entrance at 16th & 3rd Streets)
San Francisco, CA 94158
Vision Center Health Desk hours of operation: Monday-Friday, 11:00am - 1:00pm
Parnassus Campus:
UCSF Kalmanovitz Library (Parnassus)
The Library Tech Commons Library, Room CL-240
530 Parnassus Ave, San Francisco, CA 94143
Library Health Desk hours of operation: Monday-Friday, 11:00am - 1:00pm
The Parnassus Health Desk will be closed Monday Dec. 23rd, 2024 - Friday, Jan. 3rd, 2025. It will reopen Monday, Jan. 6th, 2025.