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  3. IT Field Services (ITFS) Desktop Support Health Desks

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IT Field Services (ITFS) Desktop Support Health Desks

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  • Audience: Affiliate, Faculty, Non-UCSF, Staff, Student, Technical Partner, Volunteer
  • Service Category: Desktop Support
  • Owner Team: IT Field Services Customer Engagement
  • Service:
    IT Field Services (ITFS) Desktop Support

The Health Desk provides walk-up IT help.

Typical Health Desk support includes:

  • Duo enrollment and questions
  • Assistance with Wi-Fi
  • Mobile email setup
  • Device encryption
  • VPN support
Health Desk at Mission Hall
Picture of Health Desk at Mission Hall, showing technician helping user with their laptop.

Locations

Parnassus Campus: (Opening 6/21/22)

UCSF Kalmanovitz Library (Parnassus)
The Library Tech Commons Library, Room CL-240
530 Parnassus Ave, San Francisco, CA 94143

Library Health Desk hours of operations: Monday-Friday, 11:00am - 1:00pm

Section Menu
IT Field Services (ITFS) Desktop Support
  • ITFS Desktop Support FAQs
  • IT Field Services (ITFS) Subscription FAQs
  • IT Field Services (ITFS) Desktop Support: Basic Subscription
  • Criteria for Basic Support
  • IT Field Services (ITFS) Desktop Support: Premium Subscription
  • Criteria for Premium Support
  • IT Field Services (ITFS) Desktop Support: Hourly or Project Support
  • Computer and Accessory Ordering
  • Order Computers or Accessories from ITFS Depot FAQs
  • How to Request or Buy Software
  • IT Field Services (ITFS) Desktop Support Health Desks
  • ITFS Proactive Medical Center Rounding
  • IT Enterprise Service Level Agreement (SLA)
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    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

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