Skip to main content
University of California San Francisco Give to UCSF

UCSF IT Technology

Main navigation

  • Status
    • Security Announcements
  • Services
    • Projects
  • How To
  • News & Events
  • About Us
  • Log In
Open Close Search
Open menu
Give to UCSF

Breadcrumb

  1. Home
  2. How To
  3. IT Field Services (ITFS) Desktop Support Health Desks

This content is viewable by Everyone

IT Field Services (ITFS) Desktop Support Health Desks

Save

Log in via MyAccess to save.

  • Audience: Affiliate, Faculty, Non-UCSF, Staff, Student, Technical Partner, Volunteer
  • Service Category: Desktop Support
  • Owner Team: ITFS CEM
  • Service:
    IT Field Services (ITFS) Desktop Support

The Health Desk provides walk-up IT help.

Typical Health Desk support includes:

  • Duo enrollment and questions
  • Assistance with Wi-Fi
  • Mobile email setup
  • Device encryption
  • VPN support

Locations

Mission Bay Campus: 

Wayne and Gladys Valley Center for Vision 
480 Illinois St (Lobby entrance at 16th & 3rd Streets)
San Francisco, CA 94158

Vision Center Health Desk hours of operation: Monday-Friday, 11:00am - 1:00pm 

Parnassus Campus: 

UCSF Kalmanovitz Library (Parnassus) 
The Library Tech Commons Library, Room CL-240
530 Parnassus Ave, San Francisco, CA 94143

Library Health Desk hours of operation: Monday-Friday, 11:00am - 1:00pm

Section Menu
IT Field Services (ITFS) Desktop Support
  • ITFS Desktop Support FAQs
  • IT Field Services (ITFS) Subscription FAQs
  • IT Field Services (ITFS) Desktop Support: Basic Subscription
  • Criteria for Basic Support
  • IT Field Services (ITFS) Desktop Support: Premium Subscription
  • Criteria for Premium Support
  • IT Field Services (ITFS) Desktop Support: Hourly or Project Support
  • Computer and Accessory Ordering
  • Order Computers or Accessories from ITFS Depot FAQs
  • How to Request or Buy Software
  • IT Field Services (ITFS) Desktop Support Health Desks
  • ITFS Proactive Medical Center Rounding
  • IT Enterprise Service Level Agreement (SLA)
Home

Footer Col 1

  • Status
  • Services
  • How To
  • News & Events

Footer Col 2

  • About
  • IT Directory
  • Standards & Guidelines

Footer Col 3

  • Get Help
  • Recognize IT Staff
  • Submit a Support Inquiry

    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

    • Facebook
    • Twitter
    • YouTube
    • Instagram

    © 2025 The Regents of the University of California