Identity and Access Management (IAM) Modernization

This website provides updates on the IAM Modernization Program plan including program status, FAQs, timeline, and contacts.

Project Description

Identity and Access Management (IAM) is the name given to the portfolio of services used to manage someone at UCSF, their accounts, applications, and resource access. This includes creation, modification, and deletion. In other words, making sure the right UCSF users have access to the right tools at the right time.

Identity is the cornerstone of a person’s digital record. Every person involved with UCSF has an identity record created before their first encounter with UCSF. This record is leveraged for all authentication and access management until their departure.

More information will become available as the project moves forward. If you have questions about this initiative, please reach out.

Vision

Replace our existing Identity & Access Management technology and services with an enterprise focus on standardization, simplification, and automation.

Goals

This program will establish a modern Digital Identity & Access Management service that will advance UCSF’s health missions, enhance educational and research experiences, and reduce IT security risk.

Our 5 goals.

Timeline

This project is anticipated to conclude in Spring 2026 with multiple benchmarks and milestones in the interim.

See our timeline.

Frequently Asked Questions

Q: What is the IAM Modernization Program?
A: The IAM Modernization Program is a body of work upgrading UCSF’s digital identity systems launching Jan. 26, 2026. This program will establish a modern Digital Identity and Access Management program that advances UCSF’s health missions, enhance educational and research experiences, and reduce IT security risk. The go-live in January introduces new, more secure, streamlined tools to help manage identity and access across UCSF systems.

Q: How will this program affect me?
A: Most of the UCSF community will not see day-to-day changes, but those who manage or support digital identity processes, non-employee onboarding, or user data may use the new tools or encounter updated workflows. Impacted users and teams will receive specific guidance and training.

Q: How can I learn more about this program?
A: If you have additional questions or would like to learn more about the IAM Modernization program, please contact the program inbox at [email protected].

Explore IAM Modernization Program FAQs