The IT Operating Model
As a leading healthcare, research, and education institution, UCSF recognizes the imperative of strategic change to meet 21st-century demands. The UCSF Enterprise IT Operating model comprises the ITOM program, representing the Campus side of UCSF, and the Health IT Operating Model.
This website, tailored for those who manage technology across UCSF Campus departments and teams, will introduce the core aspects of the ITOM Program and provide comprehensive resources. By embracing a new model of IT operations, we will break down silos and promote integrated problem-solving across all our UCSF mission areas.