Changing your UCSF password on your Mac is a two-step process to avoid account lockouts and access issues. You must:
- First, update the password on your Mac.
- Then, use the Password Management Tool to change your password for your UCSF account.
For help choosing a password that meets our security requirements, please refer to our Password Complexity Requirements.
Important: After changing your password using the Password Management Tool, you must also update any additional devices you use that may be storing your UCSF account. Also, many devices store your credentials in more than one application, and you may need to update each of these separately. For example:
- If you own an iPhone and use it both to check your email and to get on the UCSFwpa secure wireless network, you may need to update the password for both functions separately.
Information on device-specific password management for iPhones and Android devices can be found in our iOS Password Change or Android Password Update pages.
Step 1. Updating your Mac password
- Update your password on your Mac by clicking on the Apple icon in the top left corner of the screen and selecting System Preferences...
- Select Users & Groups.
- Select your account under Current User.
- Click the Change Password... button to change your password.
- The password change window will open.
- Enter your current UCSF Password in the Old Password field.
- Enter your new password in the New Password and Verify fields. (Alternatively, you can click the button with a key icon to open the Password Assistant, which can help you generate a new secure password.)
- Ensure that your new password meets the UCSF Enterprise Password Standard.
- Optionally, you can enter in the last field a Password Hint that can be displayed to help you remember your password.
- Click Change Password to finish updating your password on your Mac, and continue to the next step.
Step 2. Updating your UCSF account password
- Log into the UCSF Password Management Tool using your employee ID or email address.
- Under My profile, select Change passwords.
- Select the appropriate account and enter the same new password you created in Step 1 in both fields. (Note: You may only change the password for one account at a time.)
- Select Change Passwords.
- You should see a confirmation (1) that your UCSF Password has been changed and (2) you can begin using your new password immediately.
Once you've completed both steps, you will need to update your password on any other devices or applications that may have your old password stored. For example:
- If you use your iPhone to check your email, and you use the UCSFwpa secure wireless network on your laptop, then you need to update the password for each separately.
For more details: iOS Password Change or Android Password Update.
Managing Your Passwords