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Manage Your UCSF Password

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Audience: Affiliate, Faculty, Staff, Student, Technical Partner, Volunteer
Service Category: Access & Identity
Owner Team: Identity and Access Management
Service:
Account Login & Password

How to Access

The Password Management Tool is a self-service system to configure, change, and manage your UCSF password and Security Questions as well as unlock your account, all from the same tool.

Everyone accessing UCSF resources will have a password for their accounts that is used for their computers, UCSF email, Microsoft 365 and other UCSF supported applications.

It is a best practice to update your password on any devices or applications used at UCSF (e.g., Jabber) at the same time that you change your UCSF password.

Description

UCSF has an annual password change policy that requires all UCSF users with a provisioned [email protected] email address to change their network password at least once a year. This page will provide you with the necessary training information to change your UCSF password and the passwords for your campus devices.

Benefits

Establish strong password management practices - Secure passwords (e.g. At least 12 characters with 3 of the 4 categories - uppercase, lowercase, numbers and/or symbols) are critical to keeping you, your work and UCSF secure. Learn more about password complexity requirements.
System authentication - Most systems at UCSF (e.g., Email, wireless, GlobalProtect VPN and many applications) use your network login or email credentials (or both) to authenticate.
Password Vault - UCSF provides Keeper Password Vault to help you manage your passwords and keep you safe and working.

Support

We have multiple ways for you to get the help you need. For questions and support, check the Frequently Asked Questions page or submit a ticket through the Employee Self-Service Portal.

Training

To learn more about the specific process for changing your UCSF network and device passwords or using the Keeper Password Vault, please review the following information:

Requirements and Limitations

Please ensure that you have dedicated enough time to change your password within the Password Management Tool in one sitting without interruption to avoid any issues with process. Be sure to note all the devices used to access UCSF systems (including WiFi) and applications in one place and change your password for each.