Project Overview and Roadmap​

The Knowledge Management project sets standards and tools to improve knowledge sharing, with rollout planned by June 2026. Learn about the project and timeline.

• Knowledge Management Project Overview and Roadmap
• Knowledge Management Project FAQs
• Knowledge Management Phase 1 - Executive Summary
• Knowledge Management Phase 2 - Task Force Readout

Standards​

The Knowledge Management project sets IT standards for capturing and sharing knowledge, driving efficiency and consistency. Learn more about KM standards.

• Knowledge Management Process Document

Tools and Templates

The KM project aims to create tools like style and content guides, article templates, to standardize and improve IT knowledge usage. Learn about these resources.

Training and Onboarding

The KM project is aimed at new contributors by providing training on writing articles, incorporating feedback, and understanding KM workflows.

• Knowledge Management Training Desk (for IS)
• Knowledge Management Training Recording (for IS)

Knowledge Management Steering Committee

KMSC governs and advances knowledge management by implementing standards and best practices, starting with IS. Stay informed on our progress.

• Knowledge Management Steering Committee Charter

Contact Us

If you have any questions about the Knowledge Management Project or need more information, please contact us.

• Drop us a line in our Knowledge Management Team Channel