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  3. How To Troubleshoot Your Home Internet Connection

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How to Troubleshoot Your Home Internet Connection

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  • Audience: Faculty, Staff, Student
  • Service Category: Desktop Support
  • Service:
    IT Field Services (ITFS) Desktop Support

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

For general home internet troubleshooting: How to Troubleshoot Home WiFi and Router Issues - Broadband Now

For more in-depth technical troubleshooting: 12 Tips to Troubleshoot Your Internet Connection - PC Magazine

Each internet service provider (ISP) also has its own troubleshooting guides. Here are some of the more common ISPs:

  • AT&T
  • Dish Network
  • Sonic
  • Spectrum
  • Verizon
  • Viasat
  • Webpass
  • Xfinity
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