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Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
May 2024: Adobe URLs Lead to Credential Phishing Sites
Example
May 2024: NDA Lures Lead to Installation of Malicious Software
Example of an NDA lure used in
May 2024: Phishing Lure Impersonating GSD Technologies Spreads Ransomware
Threat Alert:
Data Loss Prevention (DLP)
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
Steppingblocks
Description
Steppingblocks uses advanced data aggregation and processing techniques to gather career, academic, and demographic information from a vast array of publicly accessible sources.
Phish Alarm
What is Phish Alarm?Phish Alarm is a tool that is available to all users at UCSF. With the click of a button, users can report a phishing or malicious message. As described here, the Report Phish button is available for both PC and Mac Outlook clients as well as on Outlook Web Access (email.ucsf.edu) and the Outlook Mobile App.
- Faculty
- Staff
- Student
- Security
Microsoft 365: Planner
How to accessEveryone with a UCSF email address has access to Microsoft Planner. Log in at https://office.ucsf.edu, or access Planner within Teams.
- Faculty
- Staff
- Student
- Email & Collaboration