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Student Device Setup
UCSF Email and CalendarUCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.Desktop SetupYou can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
IT Field Services (ITFS) Desktop Support
Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +
- Faculty
- Staff
- Student
- Desktop Support
VPN - Remote connection
Pulse / Ivanti Secure Access VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.
- Technical Partner
- Network & Wireless
Pulse/Ivanti and Okta Logon Instructions
On Thursday, June 13, 2024 (updated from Tuesday, May 21) at 11:00AM, the Pulse/Ivanti VPN logon screen on your workstation will change appearance. Customers will see a new Okta authentication screen asking for email address and password. The system will automatically send a Duo push. There will be no impact on any UCSF applications or systems.
- Faculty
- Staff
- Student
- Volunteer
- Network & Wireless
Technology Introduction for Students
Welcome to UCSF! Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.
- Student
- Education Applications
CrashPlan as a Service
- Affiliate
- Faculty
- Staff
- Student
UCSFguest - Open Wireless
Overview The UCSFguest wireless network is available wherever the protected UCSFwpa network can be found. This enables people without UCSF network accounts to access basic Campus, Medical Center and internet resources. Availability The UCSFguest wireless network may be used by anyone visiting UCSF (including patients and patient families) who is related to UCSF business or services.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Network & Wireless
UCSFwpa - Secure Wireless
Overview The UCSFwpa wireless service provides protected communications to Campus and Medical Center resources and networks. It is widely available in clinical, research and administrative buildings. The UCSFwpa wireless network supports most wireless devices using 802.11a/b/g/n. It is the recommended method of network access at most UCSF locations. Availability This service is available to faculty, staff, students and affiliates with Active Directory (AD) accounts.
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
Licensed Software
- Faculty
- Staff
- Student