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DDPE Removable Storage Encryption FAQs
Frequently asked questions What is DDPE EMS? Dell Data Protection Encryption (DDPE) is UCSF's enterprise-wide desktop and laptop encryption application. External Media Shield (EMS) is DDPE's feature that enables saving encrypted files on removable storage devices such as flash drives or external hard drives. When will DDPE and DDPE EMS become available for macOS Big Sur? DDPE is not available for macOS Big Sur as Dell discontinued further development of this software.
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- Faculty
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- Technical Partner
- Volunteer
- Security
Device Encryption
What is encryption? Why do I need it? Encryption is the process of encoding information so that only authorized persons can read it. It is used to protect confidential and legally protected data. In this case, "legally protected" has real and serious meaning. If an unencrypted laptop, tablet, mobile phone or other device is lost or stolen, and if it contained legally protected information, you or the University might be held liable for damages, you could be sent to prison, or the University could take corrective action against you.
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- Faculty
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- Technical Partner
- Volunteer
- Security
How to Submit Network Port Requests
Please refer to https://it.ucsf.edu/how-to/how-submit-ip-requests Thank you!
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- Faculty
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- Technical Partner
- Network & Wireless
How to Submit Network DNS Requests
Steps to follow Prerequisite: If you are requesting DNS records for server you must ensure to include your server MAC address for mapping. There are two ways to submit Network DNS requests:
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- Faculty
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- Technical Partner
- Network & Wireless
Directory Services
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- Faculty
- Non-UCSF
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Report a lost or stolen mobile device
Steps to follow 1. Call the UCSF Police Department Immediately report the theft or loss of your device to the UCSF Police Department: 415-476-1414. Remember that time is of the essence. 2. Contact the UCSF IT Service Desk After reporting the loss or theft of your device to the UCSF Police Department, it is critical that you contact the IT Service Desk at 415-514-4100 as soon as possible.
Travel Safely - Laptops and other devices
What you need to know UC is a global organization, so employees often travel domestically and abroad. UCOP has created the UCGO site to: Help facilitate travel Provide health and safety guidance and other critical resources during employee travel
Prepare a Laptop for International Travel
Overview Because UC is a global organization, employees frequently travel domestically and abroad. UCOP has created the UCGO site at https://www.ucgo.org/ to (1) help facilitate this travel and (2) provide health and safety guidance and other critical resources while employees are traveling
How to Determine Your Computer Encryption Status
Overview Multiple methods for deploying whole-disk encryptions are used at UCSF Medical Center and UCSF Campus. The list of computer encryptions below is ordered by most to least well-used. For additional information regarding encryption, visit our Encryption FAQs.
UCSFwpa Instructions - Android
Overview Each version of Android and each manufacturer of Android devices changes components of the Android user interface. They do this to make the experience match the goals of the specific device. *Please be advised some Android OS version on Google Pixel may not able to update UCSFwpa wireless certificate thus not compatible to connect. There are no manual configuration option available. This is a vendor issue and until resolved they will not connect to UCSFwpa.
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- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Network & Wireless