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Student Device Setup
UCSF Email and CalendarUCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.Desktop SetupYou can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
Student Technology Support
UCSF IT Service Desk First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account. Hours: 24 hours a day, 7 days a week Phone: (415) 514-4100 Chat, Tickets, Knowledge Base: http://help.ucsf.edu Email: [email protected]
- Student
- Education Applications
Digital Accessibility Training
Live LearningMonthly eventsCheck out these monthly event pages for more details and sign up links.
Technology Requirements for Students
This page specifies campus wide technology requirements for students who are new to UCSF or purchasing a new computer.Students should also review the Technology Introduction for Students which provides an overview of technology at UCSF.
- Student
- Education Applications
Digital Accessibility Community of Practice
A digital accessibility community of practice with channels to people doing accessibility work at UCSF, at the University of California and beyond.
IT Field Services (ITFS) Desktop Support: Basic Subscription
Description The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices. Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).
- Faculty
- Staff
- Desktop Support
IT Search Improvements
- Staff
- Technical Partner
Accessible Forms Best Practices
Forms are one of the most common places where accessibility problems occur. What to keep in mind while creating forms Screen readers and keyboard-only users will have issues if you do not take steps to ensure your forms are accessible. An accessible form is one that contains labeled form fields and buttons. Those labels also appear on-screen so that information is available to all users. All form fields and buttons must have explicit labels for the visual user plus in the code.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Web Services
How to Confirm Crashplan Is Backing Up Your Computer
CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN. This also means this solution is HIPAA-compliant. CrashPlan Pro is offered, at no additional charge, to all ITFS supported desktops and laptops as part of the ITFS Basic Support, and to UCSF Medical Center supported laptops.
- Faculty
- Staff
- Desktop Support