UCSF IT Service Desk

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.

Hours: 24 hours a day, 7 days a week

Phone: (415) 514-4100

Chat, Tickets, Knowledge Base: http://help.ucsf.edu

Email: [email protected]

Library Tech Commons

Great resource for Student IT Support. Their Drop-in Help Desk can provide hands-on assistance with device encryption and offer a range of OS and application support.

Hours: Monday-Friday, 11am - 1pm

Phone: (415) 476-4309

Online: https://www.library.ucsf.edu/ask-an-expert/it-contact/ 

Educational Technology Services

Campus resource for classroom scheduling requests, quality audio/visual support and media services for education. Services include event support, conferencing and distance-learning needs (video conferencing, Zoom), and lecture capture / live streaming.

Hours: Monday-Friday 8am-5pm

Phone: 415-476-4310

Online: https://edtech.ucsf.edu/