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Student Technology Support

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  • Audience: Student
  • Service Category: Education Applications
  • Owner Team: Library IT
  • Service:
    Technology Introduction for Students

UCSF IT Service Desk

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.

Hours: 24 hours a day, 7 days a week

Phone: (415) 514-4100

Chat, Tickets, Knowledge Base: http://help.ucsf.edu

Email: [email protected]

 

IT Service Desk in the Library

Provided by UCSF IT Field Services, the drop-in help desk provides hands-on assistance and support for the most common IT help requests, including device encryption, mobile email setup, application support and more.

Hours: Monday-Friday, 11am - 1pm

Location: UCSF Kalmanovitz Library (Parnassus), Room CL240

Chat, Tickets, Knowledge Base: http://help.ucsf.edu

Email: [email protected]

 

Educational Technology Services

Campus resource for classroom scheduling requests, quality audio/visual support and media services for education. Services include event support, conferencing and distance-learning needs (video conferencing, Zoom), and lecture capture / live streaming.

Hours: Monday-Friday 8am-5pm

Phone: 415-476-4310

Online: https://edtech.ucsf.edu/

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Technology Introduction for Students
  • Student Accounts
  • Technology Requirements for Students
  • Student Technology Support
  • Student Hardware & Software
  • Student Device Setup
  • Computer Labs and Printing
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    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

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