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  3. Learner Device Setup

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Learner Device Setup

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  • Audience: Student
  • Service Category: Education Applications
  • Owner Team: Library IT
  • Service:
    Technology Introduction for Learners

UCSF Email and Calendar

UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.

Desktop Setup

You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

  • Outlook for Windows Configuration
  • Outlook for Mac Configuration
  • POP and IMAP Settings

Mobile Device Setup

You can use your native mail apps. Uses Microsoft Intune which requires the device to be encrypted, the use of a PIN, and consent to having your device remotely wiped in the event of suspected theft or loss.

  • Email Settings for Android
  • Email Settings for iOS

Alternatively, you can install and setup the Outlook Mobile App on iOS and Android devices. During the setup process, you will be required to install and setup the Microsoft Authenticator App.

  • Outlook for Android
  • Outlook for iOS

Wireless

There are multiple wireless networks available on campus. Learners are required to setup and UCSFwpa. Here are the differences:

UCSFwpa

Security: Secure and encrypted connection.

Access: Must install NAC and required security software before connecting.

Intended Users: Learners, faculty, staff, and affiliates.

Speed: High-speed connection.

Setup: Requires configuration and login with MyAccess credentials

Email Access: Can access email via browser and using desktop email clients such as Outlook and Apple Mail.

UCSFguest

Security: Insecure, public connection.

Access: Open.

Intended Users: Visitors and Guests.

Speed: Restricted speed.

Setup: No configuration or login required.

Email Access: Must use two-factor authentication to access email via browser and VPN connection to use desktop email clients.

eduroam

As a member of the UCSF community, you have access to a free, global wifi network called eduroam available in thousands of locations worldwide, including many American colleges and universities. Before you travel, check coverage at your destination. To use it, when you arrive at your covered destination, select the access point called eduroam, then log in with your MyAccess login and password. Learn more at Get Global Access to eduroam.

Connecting to UCSFwpa

  • Android Instructions
  • iOS Instructions
  • Windows Instructions
  • macOS Instructions
Section Menu
Technology Introduction for Learners
  • Learner Accounts
  • Technology Requirements for Learners
  • Student Technology Onboarding
  • Learner Technology Support
  • Learner Hardware & Software
  • Learner Device Setup
  • Computer Labs and Printing
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