UCSF IT Service Desk

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.

Hours: 24 hours a day, 7 days a week

Phone: (415) 514-4100

Chat, Tickets, Knowledge Base: http://help.ucsf.edu

Email: [email protected]

IT Service Desk in the Library

Provided by UCSF IT Field Services, the drop-in help desk provides hands-on assistance and support for the most common IT help requests, including device encryption, mobile email setup, application support and more.

Hours: Monday-Friday, 11am - 1pm

Location: UCSF Kalmanovitz Library (Parnassus), Room CL240

Chat, Tickets, Knowledge Base: http://help.ucsf.edu

Email: [email protected]

Educational Technology Services

Campus resource for classroom scheduling requests, quality audio/visual support and media services for education. Services include event support, conferencing and distance-learning needs (video conferencing, Zoom), and lecture capture / live streaming.

Hours: Monday-Friday 8am-5pm

Phone: 415-476-4310

Online: https://edtech.ucsf.edu/