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VPN FAQs
DescriptionUCSF uses the Ivanti, formerly known as Pulse Secure remote access system to provide VPN services to the UCSF community. The system is physically and geographically redundant to ensure uninterrupted service during outages or catastrophic events.How do I access the UCSF VPN?
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
VPN Pulse Secure Install and Login with Duo
- Technical Partner
When Should I Use VPN?
VPN Web Portal
- Technical Partner
How to Submit Firewall/VPN Requests
- Affiliate
- Faculty
- Staff
- Technical Partner
Upgrading Pulse Secure to Ivanti Secure Access on UCSF-managed Macs
These instructions only apply to Macs at UCSF that are enrolled in UCSF's Jamf Pro to upgrade our installed VPN software from Pulse Secure to Ivanti Secure Access.To begin:Click here to be directed to the Jamf Self Service app on your UCSF-managed Mac.
Network Access Control (NAC) Retrieved Properties
- Technical Partner
Network Access Control (NAC) FAQs
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Student Device Setup
UCSF Email and CalendarUCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.Desktop SetupYou can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications