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Otter.ai

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How to Request Access

Otter.ai licenses are only available for faculty and learners enrolled in academic programs. Each professional school and the Graduate Division manage and provide all licenses for their respective faculty and learners.

To receive access, please follow the next six steps:

  1. Request an Otter.ai license by contacting the designated license manager in your academic program. 
  2. You will receive an email inviting you to join Otter; once you do, follow the instructions in the email to continue setting up your account. 
  3. The setup will redirect you to the Otter.ai website. There, click on "Create account" to create an account with your UCSF email address. (Do not use any of the "Continue with" options.) 
  4. Next, choose your password and enter your first and last name. 
  5. Skip any screens asking you to connect your Calendars or Zoom accounts. 
  6. Your Otter.ai account is now set up.

Description 

Otter.ai is a cloud-based, live transcription and captioning service that integrates with Zoom. It uses advanced artificial intelligence (AI) to transcribe spoken audio into written text, providing reasonably accurate results in real time.  

You can also use Otter.ai to transcribe live dictation or create standardized captioning files from previously recorded audio and video content.  

Technical Support  

Education IT can support and delegate most technical aspects of Otter.ai. You can request technical support via the "open a ticket with Education IT" link below on this page.  

Instructional Design Support 

The instructional design team at the UCSF Library can support you with various instructional design resources regarding how to use Otter.ai in your courses. For more information, visit the instructional design team's website.  

Additional Resources