How To

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How-To

Upgrade to Windows 11

Starting in November 2024, IT will begin upgrading all ITFS-managed Windows computers to Windows 11. This upgrade takes 30-60 minutes of computer downtime and will provide optimized performance and enhanced security. Users have the option to upgrade their workstations as a self-service installation, using the steps below at a time that is convenient for them. Additional details on how to upgrade and what’s changing are listed below.  

  • Affiliate
  • Faculty
  • Researcher
  • Staff
  • Student
  • Desktop Support
How-To

DocuSign Shared Access

The DocuSign Account Share Request form has been decommissioned. Account sharing is no longer an administrative function is managed by the individual user. Please follow the below steps to share your account with a colleague. 

How-To

IT Request Management

Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager

  • Staff
  • Technical Partner
  • Business Applications
How-To

OneTrust Cookie Banner Testing

The following steps will guide you through how to experience your website when cookies are turned off by a the OneTrust cookie banner. For more information about the OneTrust cookie banner, follow this link. Visitors to your site may decide to reject all cookies and thus possibly limit some of the tools you as a site owner may have installed on your site. When these cookies are limited, it can change the user experience. The steps below can help you to see what that experience is like by turning off the cookies.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Web Services