Microsoft Windows 7 has reached the End of Life and is no longer supported. Microsoft offered Extended Support for three years which expired on January 14, 2023.

FAQ about the end of support for Windows 7 | Microsoft Docs

What will happen to Windows 7 systems at UCSF after January 14, 2023?

Microsoft no longer provides security patches and your system is vulnerable.

We will be blocking Windows 7 systems from the UCSF network on April 17 2023. 

Please file for a Security Exception to see if the system is eligible. Submit a Security Exception.

What are my options if I have a system running Windows 7?

• Upgrade your current system to Windows 10 if it meets the minimum requirements:
  • UCSF Windows 10 Minimum Requirements
    • Processor: 2 gigahertz (GHz) or faster processor or Soc
    • RAM: 8 gigabyte (GB)
    • Hard Drive: 256 GB
    • Graphics card: DirectX 9 or later with WDDM 1.0 driver
    • System should not be older than 5 years old. 
  • If your system is managed by ITFS or a Medical Center System, please click here to open a ticket to request an OS upgrade for your system.
  • If your system is a personally owned device (BYOD), you will need to purchase a Windows 10 - Professional License key from a vendor.  
    • Dell - [email protected]
    • B&M Store such as Office Depot, Bestbuy. Staples. 
• If your system doesn't meet the minimum requirements
  • Please purchase a new system that supports at least Windows 10. 
• If you cannot upgrade because you have software/peripherals that is not compatible with Windows 10:
  • Contact the vendor for an updated version that supports Windows 10 and upgrade the application and OS. 
  • Remove the system from the network and use it offline. 
  • File a security exception.