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Upgrading Pulse Secure to Ivanti Secure Access on UCSF-managed Macs
These instructions only apply to Macs at UCSF that are enrolled in UCSF's Jamf Pro to upgrade our installed VPN software from Pulse Secure to Ivanti Secure Access.To begin:Click here to be directed to the Jamf Self Service app on your UCSF-managed Mac.
Outlook for Windows Configuration
- Affiliate
- Faculty
- Staff
- Student
Apple Mail
- Affiliate
- Faculty
- Staff
- Student
Microsoft 365: OneDrive FAQs
Are there file size limitations in OneDrive?
- Faculty
- Staff
- Student
- Email & Collaboration
Outlook for Mac Configuration
- Affiliate
- Faculty
- Staff
- Student
Microsoft 365 FAQs
We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.
- Faculty
- Staff
- Student
- Email & Collaboration
Student Device Setup
UCSF Email and CalendarUCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.Desktop SetupYou can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
Installing Add-Ins for Outlook
To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:
- Technical Partner
- Email & Collaboration