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How to Confirm CrashPlan Is Backing Up Your Computer
CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN. This also means this solution is HIPAA-compliant. CrashPlan Pro is offered, at no additional charge, to all ITFS supported desktops and laptops as part of the ITFS Basic Support, and to UCSF Medical Center supported laptops.
- Faculty
- Staff
- Desktop Support
Recommended Security Products
Data is increasingly becoming UCSF’s lifeblood and most critical asset. We’ve curated a collection of tools and products to help you protect UCSF’s data These tools and products have been vetted by IT Security, and we encourage you to use them.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Clean Up Your Personal (BYOD) Computer When Leaving UCSF
Overview Important: The only way to ensure that ALL UCSF data has been removed is to securely reformat (ERASE) your hard drive and any devices that contain storage (e.g., USB thumb drives, external hard drives, smartphones, tablets). This is not the same as simply deleting files or performing a "factory reset." Please contact your computer vendor for support. If you cannot do this, use the instructions below to ensure you remove all UCSF information, applications and tools.
- Faculty
- Staff
- Desktop Support
Task Management in Office 365
OverviewWithin your role at UCSF, you might be assigned many different and competing tasks to be completed. ask management might be difficult to manage if you are flagging an email or keeping a word document detailing all your tasks for a given day.
- Faculty
- Staff
- Student
- Email & Collaboration
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Encrypt Your Computer Not Supported by ITFS
- Technical Partner
IT Field Services (ITFS) Desktop Support: Basic Subscription
Description The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices. Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).
- Faculty
- Staff
- Desktop Support
UCSF Jamf Pro for BYOD Macs
- Technical Partner
IT Field Services (ITFS) Subscription FAQs
questions about subscribing to ITFS Desktop Support: Basic, Premium, Hourly, etc.
- Faculty
- Staff
- Desktop Support