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23 Results
IT Field Services (ITFS) Desktop Support
Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +
- Faculty
- Staff
- Student
- Desktop Support
CrashPlan as a Service
- Affiliate
- Faculty
- Staff
- Student
Licensed Software
- Faculty
- Staff
- Student
Computer Backup (CrashPlan)
- Faculty
- Staff
- Student
IT Field Services (ITFS) Desktop Support: Basic Subscription
Description The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices. Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).
- Faculty
- Staff
- Desktop Support
How to Confirm CrashPlan Is Backing Up Your Computer
CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN. This also means this solution is HIPAA-compliant. CrashPlan Pro is offered, at no additional charge, to all ITFS supported desktops and laptops as part of the ITFS Basic Support, and to UCSF Medical Center supported laptops.
- Faculty
- Staff
- Desktop Support
IT Field Services (ITFS) Desktop Support: Hourly or Project Support
- Affiliate
- Faculty
- Staff
- Technical Partner
IT Field Services (ITFS) Desktop Support Health Desks
The Health Desk provides walk-up IT help.Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN support
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Telecommute Securely
Working remotely? Follow these tips to securely manage your telecommute.
- Faculty
- Staff
- Student
- Desktop Support
Password Management for Mac
Overview To avoid account lookouts and access issues, you will need to update the password on your Mac as well as your UCSF account password at the same time.