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VPN FAQs
DescriptionUCSF uses the Ivanti, formerly known as Pulse Secure remote access system to provide VPN services to the UCSF community. The system is physically and geographically redundant to ensure uninterrupted service during outages or catastrophic events.How do I access the UCSF VPN?
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
VPN Pulse Secure Install and Login with Duo
- Technical Partner
When Should I Use VPN?
VPN Web Portal
- Technical Partner
Pulse/Ivanti and Okta Logon Instructions
On Thursday, June 13, 2024 (updated from Tuesday, May 21) at 11:00AM, the Pulse/Ivanti VPN logon screen on your workstation will change appearance. Customers will see a new Okta authentication screen asking for email address and password. The system will automatically send a Duo push. There will be no impact on any UCSF applications or systems.
- Faculty
- Staff
- Student
- Volunteer
- Network & Wireless
How to Submit Firewall/VPN Requests
- Affiliate
- Faculty
- Staff
- Technical Partner
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Network Access Control (NAC) Retrieved Properties
- Technical Partner
Network Access Control (NAC) FAQs
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
IT Orientation
Information Technology Systems Orientation Your UCSF Account Information Your UCSF Accounts: https://myaccess.ucsf.edu/myid Manage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity Management General contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu