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IT Field Services (ITFS) Subscription FAQs
questions about subscribing to ITFS Desktop Support: Basic, Premium, Hourly, etc.
- Faculty
- Staff
- Desktop Support
Manage Your UCSF Password
How to AccessEveryone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Data Network Recharge: FAQs
Overview This page provides you with answers to common questions about the new network funding model. History and rationale Why does UCSF have a recharge funding model for network services?
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Hosting & Computing
UCSF Security Update Announcements
05/24/24: Critical and Other Vulnerabilities in Multiple Ivanti Products05/24/24: Critical and Other Vulnerabilities in Veeam Backup Enterprise Manager
UCSF’s Versa Generative AI Platform Is Now Available
Versa, UCSF's secure generative artificial intelligence (AI) platform, is now available across
Pulse Secure (VPN) Upgrade to Ivanti Secure Access for Macs
Starting on Tuesday, January 30th at 6:00 PM in the Pacific Standard Time zone, UCSF IT will start upgrading Pulse Secure VPN to the new Ivanti Secure Access on Macs that have the old Pulse Secure
Travel and Work Remotely - Securely and Safely!
The link to the IT Security Awareness Quiz is at the end of the article. Everyone who completes the quiz is entered to win one of six $50 Amazon gift cards.
Protect Yourself from "Doxxing"
Reprinted with minor edits and permission from UC Berkeley Office of Ethics article “Protecting yourself fr
Work from Home Securely
Even before local shelter in place orders, a large part of our community began working from home in early March. Recent estimates suggest that 70% of UCSF employees are currently working remotely. UCSF IT has provided myriad information on how to do so safely and securely.