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VPN FAQs
DescriptionUCSF uses the Ivanti, formerly known as Pulse Secure remote access system to provide VPN services to the UCSF community. The system is physically and geographically redundant to ensure uninterrupted service during outages or catastrophic events.How do I access the UCSF VPN?
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
SEP for Legacy Macs (Mojave and older)
- Faculty
- Staff
UCSF Adobe Acrobat Pro
Microsoft 365 Mobile Applications
DescriptionMicrosoft offers mobile versions of Microsoft 365, these applications have features to increase your productivity on the go with your mobile phone or tablet.
- Faculty
- Staff
- Student
- Email & Collaboration
Data Center Services FAQs
- Faculty
- Staff
BigFix Endpoint Manager FAQs
Frequently asked questions General What is BigFix? What information is collected by BigFix?
Service Interruption
DUO login issues
Impact Tier: 1- Most Critical
Services impacted: Multi-Factor Authentication (Duo)
Resolved
New Feature When Setting Up University-Managed Macs
Starting on Monday, April 22, 2024, UCSF IT will implement an added security feature for the following University-managed Macs that were purchased through UCSF:
Keep Up to Date with Your Favorite UCSF IT Services
Do you want to keep up to date with the applications or services you use daily in your work at UCSF?
New Process for Duo Multi-Factor Authentication
UCSF IT has rolled out the first of two phased updates to the Duo Multi-Factor Authentication (MFA) process to streamline the user experience while protecting against cyber threats.