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Pulse/ Ivanti and Okta Logon Instructions
On Thursday, June 13, 2024 (updated from Tuesday, May 21) at 11:00AM, the Ivanti/Pulse VPN logon screen on your workstation will change appearance. Customers will see a new Okta authentication screen asking for email address and password. The system will automatically send a Duo push. There will be no impact to any UCSF applications or systems.
- Faculty
- Staff
- Student
- Volunteer
- Network & Wireless
Cisco Jabber UC Training: Login
Logging into Cisco Jabber UC Type in your email username (FirstInitialLastname or LastnameFirstInitial), e.g., [email protected], and then type in your email password before clicking the Sign In button. NOTE: If you sign out from Jabber client after a successful login, it remembers your username in its cache. The next time you sign in, you should only need to enter your email password.
- Faculty
- Staff
- Student
- Phones & Pager
Voicemail FAQs
Return to UCSF Voicemail service page
Digital Accessibility Community of Practice
A digital accessibility community of practice with channels to people doing accessibility work at UCSF, at the University of California and beyond.
Digital Accessibility Training
Live LearningMonthly eventsCheck out these monthly event pages for more details and sign up links.
IT Field Services (ITFS) Desktop Support: Basic Subscription
Description The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices. Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).
- Faculty
- Staff
- Desktop Support
When Should I Use VPN?
IT Search Improvements
- Staff
- Technical Partner
Accessible Forms Best Practices
Forms are one of the most common places where accessibility problems occur. What to keep in mind while creating forms Screen readers and keyboard-only users will have issues if you do not take steps to ensure your forms are accessible. An accessible form is one that contains labeled form fields and buttons. Those labels also appear on-screen so that information is available to all users. All form fields and buttons must have explicit labels for the visual user plus in the code.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Web Services
How to Confirm Crashplan Is Backing Up Your Computer
CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN. This also means this solution is HIPAA-compliant. CrashPlan Pro is offered, at no additional charge, to all ITFS supported desktops and laptops as part of the ITFS Basic Support, and to UCSF Medical Center supported laptops.
- Faculty
- Staff
- Desktop Support