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    IT Request Management

    Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager

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    OneTrust Cookie Banner Testing

    The following steps will guide you through how to experience your website when cookies are turned off by a the OneTrust cookie banner. For more information about the OneTrust cookie banner, follow this link. Visitors to your site may decide to reject all cookies and thus possibly limit some of the tools you as a site owner may have installed on your site. When these cookies are limited, it can change the user experience. The steps below can help you to see what that experience is like by turning off the cookies.

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