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Office 365 general functionality
Office on the Web applications are not as full-featured as Office desktop applications.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Business Applications
How to Confirm CrashPlan Is Backing Up Your Computer
CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN.
- Faculty
- Staff
- Desktop Support
Moving to Modern Authentication
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
BigFix Management for Department IT
BigFix is a system management tool for view all your endpoints like Servers, Workstations, and Laptops for multiple operating systems like Microsoft Windows, Linux, macOS, Symbian, and UNIX, all from a single management console.
Enabling Modern Auth
- Technical Partner
Computer Labs and Printing
Several computer labs and study spaces are run by UCSF Library and shared amongst all learners at UCSF. To print from campus computers, you must first open a printing account. Your account is debited automatically for each page you print. Opening a printing account is optional, and you can do so at any time.
- Student
- Education Applications
Learner Device Setup
UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Learner Hardware & Software
You may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Learners. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to learners with a .edu email.
- Student
- Education Applications
Learner Technology Support
First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: [email protected]
- Student
- Education Applications
Learner Accounts
The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications