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Request Ed-IT Technical Support

Have you run into a problem or question with any of the products in our Edtech portfolio? We are here to provide a solution. 

Find info on why we encourage you to report technical problems and how to contact us to find a solution. 

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About Education IT

Education IT (Ed-IT) is a new team within the larger UCSF IT. Our team was formed in 2023. We support UCSF's education mission by providing a centralized educational technology (edtech) environment and related services.   

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CLE Quiz Statistics Fixed, Reactivated

Initial Issue 

Qbank_statistics plugin was turned off due to critically poor performance, which made course administration impossible.  

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IT Portfolio | About Us

The IT Portfolio Team is tasked with the accurate capture and understanding of all technology requests to ensure timely interaction with requesting departments, connect the requests to our strategic plan, and ensure requests are attributed to the appropriate portfolio category in support of prioritization and sequencing activities.

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Dec 2023: Christmas-Themed Lures Steal User Credentials

Threat Alert: Christmas-Themed Lures Steal User Credentials Cybercriminals have launched a series of phishing attacks using an allegedly upcoming Christmas party as a theme. The phishing lures contain an HTML attachment that allegedly contains details relevant to the party. Opening the attachment leads to a lookalike Microsoft Outlook login page that steals any entered credentials. Key Actions (at Work and at Home)