UCSF IT Technology

OverviewServiceNow is a cloud-based platform that offers enterprise IT service management (ITSM) solutions. It provides a comprehensive suite of applications to manage and automate business processes, such as IT services, customer service, human resources, security operations, and more.

• Affiliate
• Faculty
• Staff
• Student
• Business Applications

Information Technology's electronic mailing lists (listservs) for the UCSF community to support and promote the mission of the University: teaching, research, patient care, and community service.Listserv owners must be UCSF faculty, staff, or learners. Learners need to have a faculty or staff sponsor to request a listserv.PHI or other protected data is not allowed on the listservs. Targeted information to get started with the UCSF listserv:

• Faculty
• Staff
• Student
• Technical Partner
• Email & Collaboration

Dell Data Protection | Encryption (DDPE) Enterprise Edition is a comprehensive encryption solution for UCSF. It is available to all UCSF faculty, staff and learners.DDPE Frequently Asked Questions

• Faculty
• Staff
• Student
• Desktop Support

MATLAB Access for Everyone at UCSFUCSF has a Total Academic Headcount (TAH) license allowing campus-wide access to MATLAB, Simulink and a variety of add-on products. All faculty, researchers and learners can use MATLAB on their personal computers and laptops.

• Faculty
• Staff
• Student
• Research Services

Symantec Endpoint Protection (SEP) is provided free of charge to UCSF faculty, staff, learners and researchers. SEP is designed to (1) detect, remove and prevent the spread of viruses, spyware and other security risks and (2)​​​ provide Windows, Mac and Linux computers with anti-virus (AV) and anti-spyware protection. In addition, UCSF SEP clients automatically keep both the client software and security definitions (AV and IPS) updated for the most complete protection.

• Faculty
• Staff
• Student
• Security

DocuSign is UCSF's electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow. If you have specific questions, please contact it-cloudapps@ucsf.edu to discuss. Updates

• Faculty
• Staff
• Student
• Business Applications

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

• Faculty
• Staff
• Student
• Desktop Support