53 Results

How-To

Enrolling Your First Device in Duo

Before starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

Hitachi Group Manager: Training

Modify an existing group Request the creation of a group Once you login to https://mygroups.ucsf.edu,  you will be presented with the following screen

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

How to Update Your Name

For example, Desmond-hellmann should be Desmond-Hellmann.Open a ticket with the IT Service Desk.If you need to update your name (spelling, diacritics, etc.) in a specific UCSF system (e.g. Ilios or CLE) please check whether it is also incorrect at the central source.

  • Faculty
  • Staff
  • Student
  • Access & Identity
How-To

MyAccess Account Activation

As of January 1, 2022 UCSF is no longer allowing the creation of a separate "SFID" account for use with the MyAccess login system. April 29, 2022 will be the last day that this type of account - SFID - will be allowed to sign into MyAccess. After this date all users should obtain and use an Active Directory account in order UCSF to use MyAccess.

  • Student
  • Access & Identity
How-To

How to Submit Network Port Requests

Please refer to https://it.ucsf.edu/how-to/how-submit-ip-requests Thank you!  

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Network & Wireless
How-To

How to Submit Network DNS Requests

Prerequisite: If you are requesting DNS records for server you must ensure to include your server MAC address for mapping.There are two ways to submit Network DNS requests:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Network & Wireless