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- Access & Identity
- Security
Multi-Factor (Duo) FAQs
These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Duo Verified Push
- Affiliate
- Researcher
- Staff
- Student
Operational
Multi-Factor Authentication (Duo)
Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate.
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Bring Your Own Device (BYOD) to UCSF
You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe.The UCSF IT Service Desk is available 24 hours a day, 7 days a week. Contact us:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Security Incident Response & Investigation
- Technical Partner
IT Security Orientations and Education
UCSF IT and the Technology Commons offer orientation presentations to learners, faculty and staff. We can vary the topics and the length of presentations. Contact IT Security Awareness if you're interested at awareness@ucsf.edu. Below is a link to one of our presentations as well as a program listing.https://lecture.ucsf.edu/ets/Play/a780ce7a72c848099b01724bf5c034d71d
- Faculty
- Staff
- Student
- Security
Managing, Updating, and Enrolling Additional Devices in Duo
This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Travel Safely - Laptops and other devices
These travel guidelines apply to (1) all UCSF employees and affiliates and (2) their UCSF-owned or personal devices that are used for UCSF business.1. Install the UCSF security suite on your computers and laptops..2. Encrypt your laptop.
Recommended Security Products
Data is increasingly becoming UCSF’s lifeblood and most critical asset. We’ve curated a collection of tools and products to help you protect UCSF’s data These tools and products have been vetted by IT Security, and we encourage you to use them.UCSF ITS provides client security software free of charge to faculty, staff, learners and researchers:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Multi-Factor (Duo) Authentication Methods
Duo provides users with the following authentication methods:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity