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    Learner Accounts

    The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

    • Student
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    How-To

    Avoid Spam

    Most of us have received unsolicited email at one time or another. Most of the time, we just delete the message and get on with our lives. However, there may be times when some of the content of this email is so offensive or so obviously an illegal scam that we ask ourselves, "How do these people get my address, and what can I do to stop this?" Good question. Let's first examine how spammers may get your address. How do spammers and marketers get my address?

    • Technical Partner
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    How-To

    Protect UCSF and Myself from Phishing and Other Similar Scams

    See the Red Flags from The latest UCSF Phishing Campaign WHAT YOU SHOULD DO IF YOU RECEIVE A RANDOM EMAIL OR CALL THAT ASKS FOR YOUR PRIVATE INFORMATION:

    • Technical Partner
    • Security
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    Technology Requirements for Learners

    This page specifies campus wide technology requirements for learners who are new to UCSF or purchasing a new computer.Learners should also review the Technology Introduction for Learners which provides an overview of technology at UCSF.

    • Student
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    How-To

    IT Security Awareness - Stay Sharp to Stay Safe

    Welcome to the IT Security Awareness site! Each month, we focus on a new IT security topic of interest to the UCSF community. Taking the current month's quiz at the end of the article enters you into a drawing for one of six $50 Amazon Gift Cards.  

    • Technical Partner
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    How-To

    Encryption Variance Form for Individuals

    • Faculty
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    • Technical Partner
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    Activate Removable Storage Encryption

    • Faculty
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    • Student
    • Technical Partner
    How-To

    Bring Your Own Device (BYOD) to UCSF

    You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe.The UCSF IT Service Desk is available 24 hours a day, 7 days a week. Contact us:

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    How-To

    Encrypt Your Computer Not Supported by ITFS

    • Technical Partner
    How-To

    Advanced IT Security Training on the UCSF Learning Management System

    IT security risk is as much a human issue as it is a technology issue. UCSF employees who manage IT systems or develop software need to have the necessary skills to carry out their duties effectively and securely. The Advanced IT Security Training is now available on the UCSF Learning Management System and on the LinkedIn platform and provides technical training to help improve employees' knowledge and skills to protect UCSF’s electronic assets. 

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    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

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