UCSF IT Technology

The Cisco Jabber UC client will show you when contacts are Available and Away as well as Do Not Disturb information, just as with any other instant messaging client.

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Click on the Search Bar and type the name of the person you want to add.

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Type in your email username (FirstInitialLastname or LastnameFirstInitial), e.g., username@ucsf.edu, and then type in your email password before clicking the Sign In button. NOTE: If you sign out from Jabber client after a successful login, it remembers your username in its cache. The next time you sign in, you should only need to enter your email password.  

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To get the most out of Cisco Jabber UC, you'll need to familiarize yourself with its interface. Explore the process for starting chats, create persistent chat rooms and make audio/ video calls to contacts.

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We will continue to update these FAQs as more questions are received. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

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Information about the Cisco Jabber application Getting started with Cisco Jabber  

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Be on the lookout for COVID-19-themed phishing messages. Cyber actors are mimicking the organizations providing COVID-19 health guidance, financial relief and stimulus, and charities including the CDC, WHO, and the US Treasury.

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