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Cisco Jabber UC Training
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- Audience: Faculty, Staff, Student
- Service Category: Phones & Pager
- Owner Team: IT DWS Unified Comms
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Service:Cisco Jabber UC
Cisco Jabber UC
To get the most out of Cisco Jabber UC, you'll need to familiarize yourself with its interface. Explore the process for starting chats, create persistent chat rooms and make audio/ video calls to contacts.
Interface and Navigation Training
One-to-one and Group Instant Messaging
Cisco Jabber UC offers users with the ability to engage in instant messaging with either a single user or groups. Note: Microsoft Teams is the preferred platform for instant messaging. Learn more about Microsoft Teams.
Formatting Communication
Cisco Jabber UC allows users to format text, attach files, screen captures and mentions within instant messages.
Presence and Notifications
Determine the availability of users based on their statuses as well as configure notifications to ensure that you do not miss messages from your contacts.
Create Persistent Chat Rooms
A persistent chat room is a permanent room that offers ongoing access to a discussion thread even if the room is empty. Learn more about creating persistent chat rooms.
Start a Video Chat
While audio calls can be made to users within and outside the enterprise, video calls can only be made to users or video endpoints (conference rooms or carts) within the enterprise.