UCSF IT Technology

If you receive a ransomware pop-up or message on your device alerting you to an infection:Take immediate action to avoid any additional infections or data loss:

Frequently asked questionsFrequently Asked Questions about UCSF password management.

• Affiliate
• Faculty
• Staff
• Student
• Email & Collaboration

Immediately contact the UCSF Service Desk to report an information security problem or a possible or potential information security problem.Phone: 415-514-4100​​​​​Email: ITServiceDesk@ucsf.eduWeb: http://help.ucsf.edu

The minimum security standards still apply when traveling overseas to a foreign nation: All laptops carrying confidential information, including personal health information (PHI), must be encrypted before the start of any travel, whether for business or pleasure.

These travel guidelines apply to (1) all UCSF employees and affiliates and (2) their UCSF-owned or personal devices that are used for UCSF business.1. Install the UCSF security suite on your computers and laptops..2. Encrypt your laptop.