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VPN FAQs
DescriptionUCSF uses the Ivanti, formerly known as Pulse Secure remote access system to provide VPN services to the UCSF community. The system is physically and geographically redundant to ensure uninterrupted service during outages or catastrophic events.How do I access the UCSF VPN?
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
UCSF Adobe Acrobat Pro
SEP for Legacy Macs (Mojave and older)
- Faculty
- Staff
Microsoft 365 Mobile Applications
DescriptionMicrosoft offers mobile versions of Microsoft 365, these applications have features to increase your productivity on the go with your mobile phone or tablet.
- Faculty
- Staff
- Student
- Email & Collaboration
Data Center Services FAQs
- Faculty
- Staff
BigFix Endpoint Manager FAQs
Frequently asked questions General What is BigFix? What information is collected by BigFix?
Keep Up to Date with Your Favorite UCSF IT Services
Do you want to keep up to date with the applications or services you use daily in your work at UCSF?
New Process for Duo Multi-Factor Authentication
UCSF IT has rolled out the first of two phased updates to the Duo Multi-Factor Authentication (MFA) process to streamline the user experience while protecting against cyber threats.
Stay Alert to Cyber Threats
We are seeing an increase in cyber threats as a result of world events. Our IT teams are working together to bolster our defenses, but keeping UCSF safe requires vigilance from everyone.
Duo is coming to MyAccess
Beginning June 30, MyAccess will require Duo. Duo provides an extra layer of protection to ensure the security of logins beyond a password.