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IT Field Services (ITFS) Desktop Support: Basic Subscription
Description The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices. Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).
- Faculty
- Staff
- Desktop Support
IT Field Services (ITFS) Subscription FAQs
questions about subscribing to ITFS Desktop Support: Basic, Premium, Hourly, etc.
- Faculty
- Staff
- Desktop Support
Manage Your UCSF Password
How to AccessEveryone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Standard
UCSF 650-16 Addendum B - UCSF Minimum Security Standards for Electronic Information Resources
Effective Date: December 2007, Updated December 2021 Contents Purpose Overview and Scope Exception from Minimum Security Standards Exception Requests Covering Legacy Systems Compatibility Exemptions Enforcement Minimum Security Standards System Inventory and Protection Level Classification (PLC) Transmission of Restricted Information
Impacted Services: IT Security Outreach and Training
Guideline
IT Field Services - Service Level Agreement
Impacted Services: IT Field Services (ITFS) Desktop Support
Standard
UCSF Policy 650-16 Addendum F, UCSF Data Classification Standard
UCSF_Data_Classification_Standard_08-09-19 (PDF) Document Owner: Patrick PhelanDepartment Contact: UCSF IT SecurityIssue Date: 4/24/17Effective Date: 4/24/17Reviewed/Revised Date: 8/9/19
Impacted Services: IT Security Outreach and Training
Data Network Recharge: FAQs
Overview This page provides you with answers to common questions about the new network funding model. History and rationale Why does UCSF have a recharge funding model for network services?
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Hosting & Computing
Scheduled Maintenance
Pulse Secure VPN Upgrade to Ivanti Secure Access on Mac Systems
Services impacted: VPN - Remote connection, ITFS Supported Macs
Resolved
Scheduled Maintenance
Multiple UCSF Router Replacements & Upgrades
Services impacted: Network Services
Resolved
Scheduled Maintenance
Incident Reporting System (RL Solutions)
Resolved