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IT Field Services (ITFS) Desktop Support Health Desks
The Health Desk provides walk-up IT help.Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN support
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Telecommute Securely
Working remotely? Follow these tips to securely manage your telecommute.
- Faculty
- Staff
- Student
- Desktop Support
Do It Yourself Website Hosting Checklist
If you prefer not to use Web Services Managed Hosting, you can set up a web server either outside the UCSF network or at UCSF. It's quite a complex process.
- Faculty
- Staff
- Student
- Technical Partner
- Web Services
IT Security Orientations and Education
Introduction UCSF IT and the Technology Commons offer orientation presentations to students, faculty and staff. We can vary the topics and the length of presentations. Contact IT Security Awareness if you're interested at [email protected]. Below is a link to one of our presentations as well as a program listing. SON Student Orientation https://lecture.ucsf.edu/ets/Play/a780ce7a72c848099b01724bf5c034d71d
- Faculty
- Staff
- Student
- Security
BeyondTrust Vendor Comparison
The following table will provide an overview of the features within BeyondTrust Privileged Remote Access and other Privileged Remote Access systems. We will be reaching out to departments to better understand your current solution and use cases to better transition to BeyondTrust Privileged Remote Access from another privileged remote access tool. Please review the features of BeyondTrust compared to other solutions and if BeyondTrust does not satisfy your needs from a feature perspective, let us know.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Computer Backup (CrashPlan)
- Faculty
- Staff
- Student
IT Field Services (ITFS) Desktop Support
Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +
- Faculty
- Staff
- Student
- Desktop Support
Travel Safely - Laptops and other devices
What you need to know UC is a global organization, so employees often travel domestically and abroad. UCOP has created the UCGO site to: Help facilitate travel Provide health and safety guidance and other critical resources during employee travel
How to Confirm Crashplan Is Backing Up Your Computer
CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN. This also means this solution is HIPAA-compliant. CrashPlan Pro is offered, at no additional charge, to all ITFS supported desktops and laptops as part of the ITFS Basic Support, and to UCSF Medical Center supported laptops.
- Faculty
- Staff
- Desktop Support
Recommended Security Products
Data is increasingly becoming UCSF’s lifeblood and most critical asset. We’ve curated a collection of tools and products to help you protect UCSF’s data These tools and products have been vetted by IT Security, and we encourage you to use them.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security