Access

Everyone with a @ucsf.edu email address has access to Smartsheet via Myaccess.ucsf.edu. However, a separate license will need to be purchased to create sheets and own sheets or to access premium features.

Description

SmartSheet is a UCSF-supported, cloud-based collaborative project and task management tool that is accessible via MyAccess.

No restricted data (e.g., PCI, PHI, PII, FERPA) should be stored in Smartsheet.  

Licensing

Request a license by filling out the SmartSheet Request Form.

·         There are two user types in Smartsheet:

o    A licensed user is a paid user who can create new items in Smartsheet including sheets, reports, and dashboards, and share them with others.

o    A free user is someone who does not have a paid Smartsheet license. Free users have the ability to view and/or edit items that have been shared with them, but they do not have the ability to create their own items without a license. Learn more about the different user types.

Licenses are re-charged per user, per year. For FY26, the license cost is $365 per user, and are not prorated. You may not transfer licenses due the administrative overhead required to track and reassign them.

There are no discounts for groups or departments.

Features included in license

Support

For support with SmartSheet please Open a ticket with the IT Service Desk. You can also chat with other SmartSheet users on the SmartSheet Teams channel.

Training

To learn more about training, visit our SmartSheet Training page.