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How to Report a Digital Accessibility Barrier

  • Effective Date:

How to report an access barrier

If you cannot access a website or web application content or use a feature due to a disability, please contact [email protected].

Accessibility resources

Office for the Prevention of Harassment and Discrimination (OPHD)

Accessibility Resources

Web accessibility statement

UCSF commits to an online environment accessible to everyone, including individuals with visual, auditory, motor or cognitive disabilities.

Improving accessibility benefits us all by helping to:

  • Improve Search Engine Optimization (SEO)
  • Future-proof content
  • Promote a model of inclusivity

If you are experiencing a web accessibility issue with content on a website or posted PDF documents on the UCSF website, please contact [email protected]. Include the URL. More information below.

IT provides website administrators tools to ensure a positive user experience:

  • Accessible website templates
  • A compliance monitoring tool
  • Training

Related services

You may also contact the related services directly by phone, email or mailing address from the following list:

ADA/504 Compliance

Cecile Puretz, ADA/504 Compliance Officer
Office for the Prevention of Harassment and Discrimination (OPHD)
Telephone: 415-806-7391
Email: [email protected]
https://ophd.ucsf.edu/

Student Disability Services

Tim Montgomery, Co-Director or Clayton Littrell, Co-Director
Library, 530 Parnassus Avenue, Room 111
Telephone: 415-476-6595
Email: [email protected]
http://sds.ucsf.edu

Employee Disability Services

Disability Management Services, Campus HR
3333 California Street, Suite 330
San Francisco, CA 94143
Telephone: 415-476-2621
https://hr.ucsf.edu/service/disability-management

Patient Relations, UCSF Medical Center

Patient Relations is available by phone from 8:30 a.m. to 5 p.m. Monday to Friday at 415-353-1936 or on weekends and holidays by calling the Nursing Supervisor at 415-353-1797.
https://www.ucsfhealth.org/services/patient-relations

Information Technology Service Desk

Create a ticket or chat at https://ucsf.service-now.com/ess/home.do
Telephone: 415-514-4100