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Service Interruption
Patient Check-in - Infection Control Process
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Start:
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End:
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Reason: A change to the Infection Control screening in APeX caused an issue where patients were unable to be checked in.
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Impact Tier: 1- Most Critical
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Status State: Resolved
The Infection Control screening issue was resolved, restoring the ability for patients to be checked in.
The Service Desk has received reports that front desk staff are unable to check in patients in APeX and are getting an error message after doing the Infection Control Screening.