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BeyondTrust Training
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- Audience: Affiliate, Faculty, Non-UCSF, Staff, Student, Technical Partner, Volunteer
- Service Category: Desktop Support
- Owner Team: IT Desktop Engineering
- Service:BeyondTrust Privileged Remote Access
Install the Access Console
Prior to using BeyondTrust Privileged Remote Access, the Access Console must be installed and configured on your system.
Log into the Access Console
After installing the Access Console, you will use your credentials to log into the access console and begin to acclimate yourself to navigating the interface.
NOTE: You will need to submit a ticket in ServiceNow to request access to BeyondTrust.
Jump Clients
To access and remotely control computers with BeyondTrust, a jump client will need to be installed on the remote computer prior to initiating a remote access session. Learn more about deploying Jump Clients.
- Jump Interface and Starting an Access Session
- Manage Jump Client Settings
- Use Jump Clients to Access Remote Endpoints
- Local Jump for Access to Computers on Local Network
Remote Connect Features
Once you have successfully logged into the Access Console, there are different features that will be useful when you connect remotely to assist your customers.