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How-To

Recommended Security Products

Data is increasingly becoming UCSF’s lifeblood and most critical asset. We’ve curated a collection of tools and products to help you protect UCSF’s data These tools and products have been vetted by IT Security, and we encourage you to use them.

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How-To

Password Management Tool Enrollment & Login

The Password Management Tool provides users with the ability to complete the following processes:NOTE: Please be sure to follow ALL of the instructions for these processes to avoid a lockout to your UCSF account.

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How-To

Avoid Being Phished - Quick Tips

                                                              ​                 How can I avoid phishing attacks? Phishing messages are becoming more targeted, sophisticated and even harder to recognize. Look for signs of phishing These include emails with suspicious links or attachments, plus:

How-To

DDPE Removable Storage Encryption FAQs

Frequently asked questions What is DDPE EMS? Dell Data Protection Encryption (DDPE) is UCSF's enterprise-wide desktop and laptop encryption application. External Media Shield (EMS) is DDPE's feature that enables saving encrypted files on removable storage devices such as flash drives or external hard drives. When will DDPE and DDPE EMS become available for macOS Big Sur? DDPE is not available for macOS Big Sur as Dell discontinued further development of this software.

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How-To

Update Your Password in Outlook (Windows)

Overview To clear all your saved passwords from your PC, you will need to open the Credential Manager in Windows. Once you've cleared the passwords stored in Windows, you'll be able to relaunch Outlook and log into the application with your newly created password.

How-To

Password Management for Mac

Overview To avoid account lookouts and access issues, you will need to update the password on your Mac as well as your UCSF account password at the same time.

How-To

Using Windows on a Mac at UCSF

ADVISORY: Running Windows on Apple silicon Macs is not supported by UCSF IT until further notice as we only support current Windows versions that are developed for Intel processors at this time, not ARM-based processors like Apple's M1 and M2 chips.

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