The Duo service needs to learn about the device you will be using for multi-factor authentication. This process is called “enrollment”.  Before starting the enrollment process, please ensure that the Duo app is installed.  The Duo phone application can be downloaded from the Apple Store or Google Play.  If you are UCSF staff or student, please download and install the Duo app on your device before continuing. If you already use Duo to access another system you can use the existing DUO application on your phone and proceed to the instructions below.

• Affiliate
• Faculty
• Staff
• Technical Partner
• Access & Identity

Frequently asked questions Who is eligible to use UCSF Box? All UCSF students, staff and faculty members with a MyAccess account are eligible. How much space do I get? All UCSF Box accounts have unlimited storage. What operating systems and web browsers are supported?

• Affiliate
• Faculty
• Staff
• Student
• Business Applications

To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:

• Affiliate
• Faculty
• Staff
• Student
• Technical Partner
• Email & Collaboration

Try using Jamf Pro first Mac computers used for UCSF business or study can enroll into Jamf Pro to manage encryption and facilitate compliance with the UCSF Minimum Security Standards (http://tiny.ucsf.edu/mss/) . Jamf Pro is the recommended solution for encryption management on Macs used for UCSF work or study, and is provided at no charge to the UCSF community. 

• Faculty
• Staff
• Student
• Technical Partner
• Security

What to expect after installing BigFix Desktops and laptops You will be prompted to register your computer through a simple, quick process: Follow the instructions at Registering Your Computer. BigFix will run in the background, and the BigFix icon will appear on the system tray (Windows) or menu bar (Mac OS X).

• Faculty
• Staff
• Student
• Desktop Support

Since BigFix allows us to track a computer, associate the computer with a specific user and collect system specifics (e.g., OS, CPU, RAM, hard drive space), we are able to determine if a system can support encryption. BigFix can also be leveraged to verify patch levels and anti-virus/anti-malware software versions.

• Faculty
• Staff
• Student
• Desktop Support