Example of Text Message:

This is your final official notice from FasTrak regarding an unpaid toll for your vehicle. You must pay the outstanding balance online within 24 hours using the link below. Failure to settle this by the due date will result in immediate fines, escalating late fees, suspension of your vehicle registration with your state’s DMV, potential vehicle impoundment, and aggressive legal action including court proceedings with substantial financial penalties and possible wage garnishment. Pay now to avoid these severe consequences and protect your driving privileges!

https://fastrak.orgccxdsfdjrd-qmiy.xin/us (link changed by UCSF IT Security)

If the link fails, reply “Y” to retry, or copy and paste it into your browser. This is your last chance—act immediately!"

Threat Alert: FasTrak Text Alerts Lead to Monetary Loss

• Some customers have reported receiving texts notifying them of amounts due and providing a link to one of several websites where they can pay.
• The websites provided are fraudulent and are not related to FasTrak.
• If a payment is made, the money is lost.

Key Action: Delete the Text

• Remember cybercriminals take advantage of strong emotions. Emails warning of outstanding payments and threats of cancelation create these emotions.
• FasTrak does not request payment by text with a link to a website. Please conduct your business only at bayareafastrak.org or call our Customer Service Center at 877-BAY-TOLL (877-229-8655).